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Specific Stop-Loss filings follow a stage workflow in Smart-LinQ. This is to convey status and guide administrators through common activities at different milestones of the filing lifecycle.
Stage Logic & Actions
| ACCUMULATING | |||
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Filing Types |
Action |
Description | Note |
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Claims are placed under the filing on a daily basis and will continue to do so until the following have been met:
If there are not filings in this stage at the time of processing then Smart-LinQ will create a new filing in Accumulating. |
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IN REVIEW |
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Filing Types |
Action |
Description | Note |
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After Accumulating, filings will go into this stage if:
The filing will move out of In Review when there are only Paid Claims left in it. Typically this will be accomplished when the TPA has performed their desired Paid Claims splits in their Adjudication System which supplies the updates to Smart-LinQ via the daily feed. |
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| ELIGIBILITY | |||
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Filing Types |
Action |
Description | Note |
Note that the following types will skip this Stage if the Initial filing has already surpassed Eligibility
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After Accumulating or In Review, this stage is generally for an Initial filing type. The filing will land in Eligibility when a Work Status and/or Supporting File Pends need cleared.
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Plan dependents will not require work status, and will automatically move to Ready to File status. |
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READY TO FILE |
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Filing Types |
Action |
Description | Note |
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The filing has passed all previous stages and is queued up for the administrator to review, add documents, make adjustments and ultimately submit the filing. | |
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FILED |
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Filing Types |
Action |
Description | Note |
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The filing has been sent to the carrier/MGU for processing and no Explanation of Reimbursement has been posted yet. Posting an entry against the Explanation of Reimbursement will move the filing to the Reimbursement or Closed Stage. |
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REIMBURSEMENT |
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Filing Types |
Action |
Description | Note |
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A filing can move back into Reimbursement after being closed due to claim adjustments or other EOR entries. |
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REFILED |
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Filing Types |
Action |
Description | Note |
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The filing may move between Refiled and Reimbursement several times before moving to Closed, depending on how long the process takes. |
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The filing has been submitted and the balance is at $0 | |
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